Crystal Glass
Auto glass quote system and customer service management dashboard streamlining operations across multiple locations.
Crystal Glass Canada
2023
Web Application
Crystal Glass needed a modern quoting system to replace their manual processes and improve customer experience across their many Canadian locations. We built a comprehensive web application that handles the full quote-to-service lifecycle.
The customer-facing quote tool at quote.crystalglass.ca allows customers to get instant, accurate quotes for auto glass replacement and repair. Behind the scenes, the management dashboard gives staff full visibility into appointments, customer history, and service tracking across all locations.
Features & capabilities
Instant online auto glass quoting
Customer service management dashboard
Multi-location appointment scheduling
Customer history and vehicle tracking
Inventory and parts management
Reporting and analytics